DELIVERY RATES
Free transport on orders over £75.00 within UK main Land.
Channel Islands, Scottish Islands and Isle of Man are subject to different tariffs, please enquire via info@delicias-uk.com for prices and delivery times.
Delivery charges based on standard delivery :
UK mainland £7.00 on orders under £75 and limited up to 25kg. (including postcodes AB1 – AB16, AB21 – AB25, AB30, AB39, PA1 – PA19, PH1 – PH3)
Isle of Man & Channel Islands / 5 working days / £14.50 on order under £175 and limited up to 25kg
Inverness, Kirkwall, Paisley, Kilmarnock, Shetland Islands, Outer Hebrides / 5 working days / £14.50 on order under £175 and limited up to 25kg
Orders subject to maximum weight of 25Kg for each order.
DELIVERY TIMES
We aim to deliver all orders in UK main land within 48 hours (orders placed between Monday to Thursday) as long as your order is placed before 12.00 noon. Our delivery times are a guide only and are not a guarantee. NO deliveries Saturdays, Sundays or Bank Holidays.
We aim to deliver all orders within UK, Channel Islands, Scottish Islands and Isle of Man, within 3 to 5 working days. We cannot take responsibility for length of delivery time once an item is dispatched by a courier company.
A signature is required to acknowledge delivery of your order, although this does NOT need to be the signature of the card holder that made the payment.
If you think you might NOT be available to collect your order, you MUST let us know in advance of a suitable place to leave the order. Alternatively you can let us know of another delivery address on the same street or within the immediate area. Delivery to an extra address not within the vicinity of your own address will be liable to an extra fee.
If you selected PICK UP STORE please be aware that your parcel will be there for 7 working days. If you think you might NOT be available to collect your parcel, you MUST let us know in advance to reschedule.
REFUNDS POLICY
If you are unhappy with any of your products then please send us an email to info@delicias-uk.com
You MUST contact us regarding refunds within 2 days of receiving your order otherwise any claims will be void.
We will aim to respond to your enquiry or complaint within 7 days to discuss how to proceed.
Refunds will be arranged at our discretion.
